1. Acceptance of These Terms
These Terms of Service (the “Terms”) are a binding agreement between you and Super Rabbit Games Corp. and its affiliates (“Super Rabbit Games”, “we”, “us”, or “our”). They govern your access to and use of our games, applications, websites, and related services (collectively, the “Services”).
By downloading, accessing, or using the Services, you agree to these Terms and to our Privacy Policy, which is incorporated by reference. If you do not agree, do not access or use the Services.
Certain features may be subject to additional rules, event terms, or our Operating Policy. Where those apply, they form part of these Terms. Country-specific terms are set out in the Regional Schedules at the end of this document and prevail over the body of these Terms for residents of those regions.
2. Definitions
- “Account” means the account or credential through which you access the Services.
- “Virtual Items” means any in-game currency, coins, gems, items, characters, passes, or other digital content made available within the Services, whether obtained for free or for payment.
- “User Content” means any content you create, upload, transmit, or display through the Services, including chat messages, names, and images.
- “Operating Policy” means the game operating and sanctions policy we publish in or alongside the Services.
3. Eligibility and Age Requirements
You must be at least the minimum age required to consent to the processing of personal data in your country (for example, 13 in the United States; 14 in the Republic of Korea; 13–16 in the EEA depending on the member state). If you are a minor under the age of majority where you live, you may use the Services only with the involvement and consent of a parent or legal guardian, who agrees to be bound by these Terms on your behalf.
We may, where permitted by law, take reasonable steps to verify age and consent and may refuse, suspend, or terminate access where consent cannot be confirmed. Minor-purchase cancellation rights under applicable law are addressed in the Regional Schedules.
4. Your Account
You are responsible for maintaining the confidentiality of your Account credentials and for all activity under your Account. You agree to provide accurate information and to keep it current.
You may not sell, transfer, sublicense, or share your Account, or acquire an Account by unauthorized means. We may reclaim usernames or identifiers, and we are not liable for losses arising from your failure to safeguard your credentials, except to the extent caused by our willful misconduct or, where applicable law so requires, our negligence.
5. License to Use the Services
Subject to your compliance with these Terms, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Services for your own personal, non-commercial entertainment. We reserve all rights not expressly granted.
You may not: (a) copy, modify, reverse engineer, decompile, or create derivative works of the Services except as permitted by law; (b) use cheats, bots, automation, modified clients, or unauthorized third-party software; (c) access the Services through any means other than our published interfaces; (d) commercialize any part of the Services without our prior written consent; or (e) circumvent any technical protection or access control.
6. Virtual Items and Virtual Currency
Virtual Items are licensed, not sold, to you. You receive a limited, personal, revocable, non-transferable, non-sublicensable license to use Virtual Items within the Services. You acquire no ownership interest in any Virtual Item.
Virtual Items have no monetary value, are not your property, are not redeemable for money or anything of value outside the Services, and may not be transferred, traded, sold, or sublicensed except where we expressly permit it in-game. Real-money trading of Accounts or Virtual Items is prohibited.
We may manage, regulate, modify, recall, suspend, or eliminate Virtual Items at any time, with or without notice, including for game-balance, operational, legal, or security reasons. Except as required by applicable law (including the Regional Schedules), you will not be entitled to a refund or compensation for unused Virtual Items, including when your Account is closed (whether by you or by us) or when a Service is discontinued.
7. Purchases, Billing, and Refunds
Purchases within the Services are generally processed by third-party platforms and app stores (e.g., Apple App Store, Google Play). Your purchase is also subject to the applicable store’s terms and payment rules, and pricing may vary by region, currency, taxes, and exchange rates.
To the maximum extent permitted by applicable law, all purchases are final and non-refundable, and you are responsible for all charges incurred under your Account. Statutory withdrawal, cooling-off, cancellation, and refund rights that cannot be waived are preserved and are described in the Regional Schedules; nothing in this Section limits those rights where they apply.
We may change prices, introduce new charges, or modify Virtual Item offerings at any time. Where a charge is collected by an app store, refund requests may need to be directed to that store in accordance with its policies.
8. User Conduct
You agree not to use the Services to:
- violate any applicable law or regulation, or infringe the rights of others;
- harass, threaten, defame, or harm any person, or post unlawful, obscene, hateful, or otherwise objectionable content;
- cheat, exploit bugs, use unauthorized software, or otherwise gain an unfair advantage or disrupt fair play;
- impersonate any person or entity, or misrepresent your affiliation;
- engage in fraud, chargeback abuse, money laundering, or unauthorized commercial activity, including real-money trading;
- interfere with, overload, or attempt to gain unauthorized access to the Services, servers, or networks; or
- collect or harvest data about other users without authorization.
Specific sanction standards and procedures are set out in our Operating Policy, which forms part of these Terms. We may investigate suspected violations and take action including content removal, warnings, suspension, or termination.
9. User Content and License Grant
You retain such rights as you may have in your User Content. You grant us a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to host, store, reproduce, modify, adapt, publish, translate, distribute, and display your User Content in connection with operating, promoting, and improving the Services. This license continues to the extent necessary after you stop using the Services for content that has been shared with others or integrated into the Services.
You represent that you have the rights necessary to grant this license and that your User Content does not violate these Terms or any law. We do not pre-screen User Content and may remove it at our discretion where it breaches these Terms or applicable law.
10. Intellectual Property
The Services, including all software, art, audio, characters, text, and trademarks, are owned by Super Rabbit Games or its licensors and are protected by intellectual property laws. Except for the limited license in these Terms, you receive no rights in the Services. You may not use our trademarks without our prior written consent.
11. Updates, Availability, and Changes to the Services
We may modify, update, suspend, or discontinue the Services or any feature, in whole or in part, at any time. We may install updates, patches, and security or payment components necessary to operate the Services. We will provide notice of material changes or discontinuation where required by applicable law (see the Regional Schedules).
The Services may be unavailable from time to time due to maintenance, technical issues, or events beyond our control. We do not guarantee uninterrupted or error-free operation.
12. Suspension and Termination
We may suspend, restrict, or terminate your access to the Services or your Account, in whole or in part, if you breach these Terms or the Operating Policy, if required by law, or to protect the Services, other users, or third parties. Where practicable and required by law, we will provide notice and an opportunity to appeal as described in the Operating Policy and the Regional Schedules.
You may stop using the Services and delete your Account at any time. Upon termination, your license to use the Services and Virtual Items ends. Sections that by their nature should survive (including Sections 6, 9, 10, 13–16, and 18) survive termination.
13. Disclaimer of Warranties
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.
Some jurisdictions do not allow the exclusion of certain warranties; in those jurisdictions the above exclusions apply only to the extent permitted, and statutory guarantees that cannot be excluded remain in force (see the Regional Schedules).
14. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SUPER RABBIT GAMES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, DATA, GOODWILL, OR VIRTUAL ITEMS, ARISING OUT OF OR RELATING TO THE SERVICES.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICES WILL NOT EXCEED THE GREATER OF (A) THE TOTAL AMOUNTS YOU PAID TO US FOR THE SERVICES IN THE SIX (6) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS (USD 100).
Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for death or personal injury caused by negligence, for fraud, or for willful misconduct or gross negligence where the law so provides. These limitations are modified for certain regions by the Regional Schedules.
15. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless Super Rabbit Games from claims, damages, and reasonable expenses arising from your breach of these Terms, your User Content, or your misuse of the Services. This Section does not apply to the extent a loss results from our own wrongdoing, and does not apply to consumers where prohibited by applicable law.
16. Dispute Resolution and Governing Law
Informal resolution first. Before bringing a formal claim, you agree to contact our customer support and attempt to resolve the dispute informally for at least thirty (30) days.
16.1 Governing law (base)
Except where a Regional Schedule or mandatory local law provides otherwise, these Terms are governed by the laws of the Republic of Korea without regard to conflict-of-law rules, and disputes not subject to arbitration shall be brought in the courts of Seoul, Republic of Korea.
16.2 Arbitration and class-action waiver (United States residents only)
If you reside in the United States, you and Super Rabbit Games agree that any dispute will be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, rather than in court, except that either party may bring an individual claim in small-claims court. YOU AND SUPER RABBIT GAMES WAIVE THE RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. The arbitration will be held in the U.S. county where you reside or, by agreement, by telephone or videoconference, and the Federal Arbitration Act governs the interpretation and enforcement of this Section.
Opt-out: you may reject this arbitration agreement by sending written notice to support@superrabbitgames.com within thirty (30) days of first accepting these Terms.
This Section 16.2 does not apply to residents of the Republic of Korea, the EEA, the UK, or any jurisdiction where pre-dispute mandatory consumer arbitration or class-action waivers are unenforceable; for those users, the Regional Schedules and local law apply.
17. Changes to These Terms
We may amend these Terms from time to time. We will post the amended Terms and update the effective date, and where the change is material or adverse to you, we will provide advance notice through the Services or by other reasonable means. The notice period and consent mechanics required by local law (for example, advance notice and a right to terminate) are set out in the Regional Schedules. Your continued use after the effective date constitutes acceptance, except where applicable law requires your express consent.
18. General Provisions
These Terms, together with the Privacy Policy, Operating Policy, and any Regional Schedules, are the entire agreement between you and us regarding the Services. If any provision is held unenforceable, the remaining provisions remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms; we may assign them in connection with a merger, acquisition, or sale of assets. We are not liable for delays or failures caused by events beyond our reasonable control (force majeure). Notices to you may be given in-game, by email, or by posting in the Services.
19. Order of Precedence and Regional Terms
The Regional Schedules below contain additional terms that apply to residents of the identified regions. In the event of a conflict between the body of these Terms and a Regional Schedule applicable to you, the Regional Schedule prevails. In the event of a conflict between these Terms and a mandatory provision of your local law, that mandatory provision prevails to the minimum extent necessary, and the remainder of these Terms continues in effect.
20. Contact
Super Rabbit Games Corp. — Pangyo 2nd Techno Valley Corporate Growth Center, 54 Changchang-ro, Sujeong-gu, Seongnam-si, Gyeonggi-do, Republic of Korea. Email: support@superrabbitgames.com.
Schedule A — Additional Terms for Residents of the Republic of Korea
These terms apply to users residing in the Republic of Korea and override the body of the Terms to the extent of any conflict. They reflect mandatory Korean consumer-protection and game law and cannot be waived. (For Korean-language service, the Korean-language Terms of Service govern; this Schedule summarizes the protections that override the global base.)
A1. Governing law and jurisdiction
These Terms are governed by the laws of the Republic of Korea. The arbitration and class-action waiver in Section 16.2 does not apply. Disputes may be brought before the competent Korean court having jurisdiction under the applicable procedural law; a Korean consumer’s right to sue in the court of their domicile is not restricted. Users may also seek mediation through the Korea Consumer Agency or the Content Dispute Resolution Committee.
A2. Withdrawal of subscription / refunds (cooling-off)
Under the Act on Consumer Protection in Electronic Commerce, you may withdraw a purchase of paid content within seven (7) days of the later of the purchase date or the date the content becomes available, without penalty, except for content that has been used or whose value is determined upon opening, and other statutory exceptions. Where content differs from its advertising or the contract, you may withdraw within three (3) months of availability or thirty (30) days of discovery. Refunds are made within three (3) business days, with statutory late-payment interest for delay. The “all sales final” rule in Section 7 does not override these rights.
A3. Refund of overpayment
We refund overpaid or erroneously charged amounts in full using the original payment method. Where the overpayment is attributable to us, we bear the cost of the refund.
A4. Cancellation by minors
Where a minor enters into a purchase without the consent of their legal representative, the minor or the legal representative may cancel the contract in accordance with the Korean Civil Act, except where the purchase was made with property the legal representative permitted the minor to dispose of, or where the minor deceived the company as to age or consent. The deeming of consent is not applied against Korean minors.
A5. Probability-type (gacha) items
In accordance with the Game Industry Promotion Act and related regulations, we disclose the types and supply probabilities of paid probability-type items in or alongside the Services in a manner that is easy to find, and we give advance notice of changes to such probabilities (except for urgent or minor changes, which may be noticed afterward).
A6. Service modification and termination
Where we discontinue a Service for material management reasons, we will give at least thirty (30) days’ advance notice of the discontinuation date, reasons, and compensation conditions, and will refund or compensate unused or remaining paid items in accordance with the Content User Protection Guidelines.
A7. Limitation of liability
Notwithstanding Sections 13–15, our liability for willful misconduct or negligence is not excluded where the Act on the Regulation of Terms and Conditions or other mandatory law so provides; the liability caps in Section 14 do not apply to the extent they are invalid under Korean law.
A8. Amendment of terms
We post amended terms in or alongside the Services at least seven (7) days before the effective date, and at least thirty (30) days before for changes that are unfavorable or material, together with notice that failure to object by the effective date may be treated as acceptance and that you may terminate if you do not agree.
A9. Service outage compensation
For paid services, if a Service is suspended or disrupted without prior notice for four (4) or more cumulative hours per day due to our fault, we extend the affected paid-service period by three (3) times the outage; for previously-noticed maintenance exceeding ten (10) hours, we extend by the excess time.
Schedule B — Additional Terms for Residents of the EEA and the United Kingdom
These terms apply to consumers resident in the European Economic Area and the United Kingdom and override the body of the Terms to the extent of any conflict.
B1. Right of withdrawal (14 days)
As a consumer, you have the right to withdraw from a purchase of digital content within fourteen (14) days without giving a reason. However, you lose this right once supply of the digital content begins, if you have given prior express consent to immediate performance and acknowledged that you thereby lose your right of withdrawal. We will request and record this consent at the point of purchase.
B2. Statutory guarantees / conformity
Digital content and services must conform to the contract as required by applicable EU/UK consumer law (including the Digital Content Directive and national implementations). Where content is not in conformity, you are entitled to have it brought into conformity, or to a price reduction or refund, as provided by law. The “as is” disclaimer in Section 13 does not exclude these statutory guarantees.
B3. Liability
Nothing in these Terms limits liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, for gross negligence or willful misconduct, or for any liability that cannot be limited or excluded under applicable EU/UK law. Where you are a consumer, we are liable for foreseeable loss caused by our breach; the caps in Section 14 do not apply to the extent they are unenforceable against consumers.
B4. Dispute resolution; governing law; jurisdiction
The mandatory arbitration and class-action waiver in Section 16.2 does not apply to you. As a consumer, you benefit from the mandatory provisions of the law of your country of residence, and you may bring proceedings in the courts of your domicile. You may also use the EU Online Dispute Resolution platform where available.
B5. Changes to terms
We will give reasonable advance notice of material changes and, where required, obtain your consent; you may terminate before the changes take effect if you do not agree.
B6. Data protection
Our processing of your personal data is governed by the GDPR/UK GDPR and our Privacy Policy, including your rights of access, rectification, erasure, portability, objection, and the right to lodge a complaint with your supervisory authority.